# Prepare for a home visit

Duration: 67.90 seconds

## 00:00:00.000 — Before travelling

On screen: Plan the visit and the check-in

A home visit moves clinical work into an environment you may not know. Review the visit and agree how your team will support you before you travel.

## 00:00:10.433 — Review relevant information

On screen: Assess the actual situation

Check relevant information through authorised channels and consider the visit's circumstances. Base decisions on observed risks and available information, not stereotypes about people or neighbourhoods.

## 00:00:24.600 — Agree communication

On screen: Set a practical check-in

Share the visit plan with the designated colleague through the approved system. Agree when you will check in and what happens if that check-in is missed.

## 00:00:34.367 — Match support to risk

On screen: Choose an appropriate arrangement

Discuss whether the visit needs another staff member or a different care setting. Check your phone and the route to assistance, including areas with poor reception.

## 00:00:45.200 — If you feel unsafe

On screen: Leave when you safely can

Do not enter or remain in a situation that feels immediately unsafe. Seek appropriate help and coordinate an alternative clinical response through your team.

## 00:00:56.767 — Today's action

On screen: Check the missed-contact plan

Before your next visit, ask what someone would do if you did not respond. A check-in needs a clear follow-up, not just a message.

## Sources

- [CDC/NIOSH: Home Healthcare Workers and Workplace Violence](https://www.cdc.gov/niosh/bulletin/2021/hhc-violence.html)
- [HSE: Protect those working alone](https://www.hse.gov.uk/lone-working/employer/manage-the-risks-of-working-alone.htm)