# Preserve relevant CCTV appropriately

Duration: 73.07 seconds

## 00:00:00.000 — After an incident

On screen: Ask for timely preservation

Relevant camera footage may be deleted during the system's normal retention cycle. If an incident occurs, promptly ask the authorised person to preserve the relevant material.

## 00:00:12.933 — Make the request useful

On screen: Give time and location

Provide the date, approximate time range and location, including any uncertainty. Explain the incident reference if there is one so the request can be linked correctly.

## 00:00:25.400 — Use authorised access

On screen: Protect the recording

Follow the workplace process for accessing, copying and securely storing footage. Do not take personal copies or circulate a clip in public groups.

## 00:00:36.567 — Preserve the context

On screen: Keep the original intact

Ask the responsible team to retain the relevant original and its context. Any export or transfer should follow the organisation's evidence and access procedures.

## 00:00:48.333 — Protect other people

On screen: Keep disclosure appropriate

Footage may include patients, visitors and staff who are unrelated to the incident. Let the authorised team handle requests for disclosure and seek appropriate advice where needed.

## 00:01:01.333 — Today's action

On screen: Find the preservation contact

Confirm who handles camera footage and how to reach them after hours. The useful question is who can preserve the evidence before routine deletion occurs.

## Sources

- [HSE: Controls to prevent violence and aggression](https://www.hse.gov.uk/violence/employer/controls-to-prevent.htm)
- [ICO: How can we comply with data protection requirements when using surveillance systems?](https://ico.org.uk/for-organisations/uk-gdpr-guidance-and-resources/cctv-and-video-surveillance/guidance-on-video-surveillance-including-cctv/how-can-we-comply-with-the-data-protection-principles-when-using-surveillance-systems/)