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## 11-clinic-opening — Before the first patient

Check the room. Confirm support. Know the exit. Save this reel and discuss one practical action with your team.

More resources: https://www.nagpurimasafety.com

#DoctorSafety #NagpurIMASafety #HealthcareSafety #DoctorsOfIndia #SafeWorkplace

Sources: https://www.hse.gov.uk/violence/employer/controls-to-prevent.htm | https://www.hse.gov.uk/healthservices/violence/do.htm

## 12-reception-support — Support the front desk

A clear escalation plan supports the whole team. Save this reel and discuss one practical action with your team.

More resources: https://www.nagpurimasafety.com

#DoctorSafety #NagpurIMASafety #HealthcareSafety #DoctorsOfIndia #SafeWorkplace

Sources: https://www.hse.gov.uk/healthservices/violence/do.htm | https://www.cdc.gov/niosh/docs/2002-101/default.html

## 13-waiting-room — Clear updates in the waiting room

Explain delays. Share the next step. Ask for support. Save this reel and discuss one practical action with your team.

More resources: https://www.nagpurimasafety.com

#DoctorSafety #NagpurIMASafety #HealthcareSafety #DoctorsOfIndia #SafeWorkplace

Sources: https://www.hse.gov.uk/healthservices/violence/do.htm | https://www.hse.gov.uk/violence/employer/controls-to-prevent.htm

## 14-difficult-news — Prepare for difficult clinical news

Choose the setting. Arrange support. Communicate with care. Save this reel and discuss one practical action with your team.

More resources: https://www.nagpurimasafety.com

#DoctorSafety #NagpurIMASafety #HealthcareSafety #DoctorsOfIndia #SafeWorkplace

Sources: https://www.hse.gov.uk/healthservices/violence/do.htm | https://www.gmc-uk.org/professional-standards/the-professional-standards/good-medical-practice/domain-2-patients-partnership-and-communication

## 15-billing-disputes — Separate billing disputes from care

Keep clinical care and administrative resolution coordinated. Save this reel and discuss one practical action with your team.

More resources: https://www.nagpurimasafety.com

#DoctorSafety #NagpurIMASafety #HealthcareSafety #DoctorsOfIndia #SafeWorkplace

Sources: https://www.hse.gov.uk/healthservices/violence/do.htm | https://www.hse.gov.uk/violence/worker/index.htm

## 16-risk-handover — Safety information at handover

Share relevant risks through the right clinical channels. Save this reel and discuss one practical action with your team.

More resources: https://www.nagpurimasafety.com

#DoctorSafety #NagpurIMASafety #HealthcareSafety #DoctorsOfIndia #SafeWorkplace

Sources: https://www.hse.gov.uk/healthservices/violence/do.htm | https://www.gmc-uk.org/professional-standards/the-professional-standards/confidentiality

## 17-locum-orientation — Orient every locum and new doctor

Show the exit. Explain the alarm. Introduce support. Save this reel and discuss one practical action with your team.

More resources: https://www.nagpurimasafety.com

#DoctorSafety #NagpurIMASafety #HealthcareSafety #DoctorsOfIndia #SafeWorkplace

Sources: https://www.hse.gov.uk/violence/employer/controls-to-prevent.htm | https://www.cdc.gov/niosh/docs/2013-155/default.html

## 18-after-hours-access — Plan after-hours visitor access

Agree visitor access and escalation arrangements. Save this reel and discuss one practical action with your team.

More resources: https://www.nagpurimasafety.com

#DoctorSafety #NagpurIMASafety #HealthcareSafety #DoctorsOfIndia #SafeWorkplace

Sources: https://www.hse.gov.uk/lone-working/employer/manage-the-risks-of-working-alone.htm | https://www.cdc.gov/niosh/docs/2002-101/default.html

## 19-home-visits — Prepare for a home visit

Assess the risk and agree support before you travel. Save this reel and discuss one practical action with your team.

More resources: https://www.nagpurimasafety.com

#DoctorSafety #NagpurIMASafety #HealthcareSafety #DoctorsOfIndia #SafeWorkplace

Sources: https://www.cdc.gov/niosh/bulletin/2021/hhc-violence.html | https://www.hse.gov.uk/lone-working/employer/manage-the-risks-of-working-alone.htm

## 20-parking-route — The route between work and transport

Review lighting, access and support for isolated routes. Save this reel and discuss one practical action with your team.

More resources: https://www.nagpurimasafety.com

#DoctorSafety #NagpurIMASafety #HealthcareSafety #DoctorsOfIndia #SafeWorkplace

Sources: https://www.cdc.gov/niosh/docs/2002-101/default.html | https://www.hse.gov.uk/lone-working/employer/manage-the-risks-of-working-alone.htm

## 21-chaperones — Use an appropriate chaperone

Explain the role. Respect consent. Follow your local policy. Save this reel and discuss one practical action with your team.

More resources: https://www.nagpurimasafety.com

#DoctorSafety #NagpurIMASafety #HealthcareSafety #DoctorsOfIndia #SafeWorkplace

Sources: https://www.gmc-uk.org/professional-standards/the-professional-standards/intimate-examinations-and-chaperones

## 22-sexual-harassment — Recognise and report sexual harassment

Seek confidential support through the appropriate workplace channel. Save this reel and discuss one practical action with your team.

More resources: https://www.nagpurimasafety.com

#DoctorSafety #NagpurIMASafety #HealthcareSafety #DoctorsOfIndia #SafeWorkplace

Sources: https://www.gmc-uk.org/professional-standards/ethical-hub/identifying-and-tackling-sexual-misconduct | https://www.bma.org.uk/advice-and-support/equality-and-diversity-guidance/bullying-and-harassment-guidance/bullying-and-harassment-report-policy-research-and-recommendations

## 23-online-impersonation — Respond to online impersonation

Preserve evidence. Report impersonation. Alert your team. Save this reel and discuss one practical action with your team.

More resources: https://www.nagpurimasafety.com

#DoctorSafety #NagpurIMASafety #HealthcareSafety #DoctorsOfIndia #SafeWorkplace

Sources: https://www.bma.org.uk/advice-and-support/gp-practices/complaints-in-primary-care/dealing-with-abuse-of-practice-staff-on-social-media-from-patients | https://www.bma.org.uk/advice-and-support/ethics/personal-ethics/ethics-of-social-media-use

## 24-cctv-preservation — Preserve relevant CCTV appropriately

Request authorised preservation before routine deletion. Save this reel and discuss one practical action with your team.

More resources: https://www.nagpurimasafety.com

#DoctorSafety #NagpurIMASafety #HealthcareSafety #DoctorsOfIndia #SafeWorkplace

Sources: https://www.hse.gov.uk/violence/employer/controls-to-prevent.htm | https://ico.org.uk/for-organisations/uk-gdpr-guidance-and-resources/cctv-and-video-surveillance/guidance-on-video-surveillance-including-cctv/how-can-we-comply-with-the-data-protection-principles-when-using-surveillance-systems/

## 25-records-privacy — Keep patient records confidential

Use approved reporting routes. Keep personal details confidential. Save this reel and discuss one practical action with your team.

More resources: https://www.nagpurimasafety.com

#DoctorSafety #NagpurIMASafety #HealthcareSafety #DoctorsOfIndia #SafeWorkplace

Sources: https://www.gmc-uk.org/professional-standards/the-professional-standards/confidentiality | https://www.bma.org.uk/advice-and-support/ethics/personal-ethics/ethics-of-social-media-use

## 26-filming-confrontations — Respond safely when someone is filming

Keep your distance and seek appropriate support. Save this reel and discuss one practical action with your team.

More resources: https://www.nagpurimasafety.com

#DoctorSafety #NagpurIMASafety #HealthcareSafety #DoctorsOfIndia #SafeWorkplace

Sources: https://www.bma.org.uk/advice-and-support/ethics/confidentiality-and-health-records/patients-recording-consultations | https://www.hse.gov.uk/violence/worker/index.htm

## 27-workplace-bullying — Support doctors facing workplace bullying

Document concerns and seek an appropriate support channel. Save this reel and discuss one practical action with your team.

More resources: https://www.nagpurimasafety.com

#DoctorSafety #NagpurIMASafety #HealthcareSafety #DoctorsOfIndia #SafeWorkplace

Sources: https://www.bma.org.uk/advice-and-support/equality-and-diversity-guidance/bullying-and-harassment-guidance/bullying-and-harassment-report-policy-research-and-recommendations | https://www.gmc-uk.org/professional-standards/ethical-hub/identifying-and-tackling-sexual-misconduct

## 28-near-misses — Learn from near misses

A warning today can guide a practical change. Save this reel and discuss one practical action with your team.

More resources: https://www.nagpurimasafety.com

#DoctorSafety #NagpurIMASafety #HealthcareSafety #DoctorsOfIndia #SafeWorkplace

Sources: https://www.osha.gov/sites/default/files/OSHA3827.pdf | https://www.hse.gov.uk/violence/worker/index.htm

## 29-security-teamwork — Coordinate clinical and security teams

Agree roles before an urgent situation occurs. Save this reel and discuss one practical action with your team.

More resources: https://www.nagpurimasafety.com

#DoctorSafety #NagpurIMASafety #HealthcareSafety #DoctorsOfIndia #SafeWorkplace

Sources: https://www.osha.gov/sites/default/files/OSHA3827.pdf | https://www.cdc.gov/niosh/docs/2013-155/default.html

## 30-action-follow-up — Follow a safety concern through

Name an owner. Agree a review date. Check progress. Save this reel and discuss one practical action with your team.

More resources: https://www.nagpurimasafety.com

#DoctorSafety #NagpurIMASafety #HealthcareSafety #DoctorsOfIndia #SafeWorkplace

Sources: https://www.osha.gov/sites/default/files/OSHA3827.pdf | https://www.hse.gov.uk/violence/employer/controls-to-prevent.htm
